Shipping policy

Thank you for shopping with us at DTF Promo.
We are committed to providing you with a seamless and enjoyable shopping experience, which includes fast and reliable shipping of your DTF transfers. This shipping policy outlines how we process and deliver your orders.

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Processing Time:

• We strive to process and ship all orders within 1–2 business days of receiving payment.

• Orders placed on weekends or holidays will be processed on the next business day.

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Shipping Methods:

• We offer shipping via UPS and FedEx, depending on your location and the size of your order.

• Shipping rates are calculated based on the weight of your order and your shipping address.

• We offer free shipping on all orders over a certain dollar amount.

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Shipping Times:

• Shipping times vary depending on your location and the shipping method selected at checkout.

• Typically, standard shipping via UPS or FedEx takes 3–7 business days within the United States.

• Expedited shipping options are available at an additional cost for faster delivery.

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Order Tracking:

• Once your order has been shipped, we will send you a shipping confirmation email with tracking information.

• You can track your order using the UPS or FedEx websites or through Shopify's order tracking feature.

• If you have any issues with tracking your order, please contact us at order@dtfpromo.com

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International Shipping:

• We offer international shipping to select countries.

• Shipping rates and times vary depending on your location and the shipping method selected at checkout.

• Please note that international orders may be subject to customs fees and taxes, which are the responsibility of the buyer.

• We are not responsible for any delays or issues with international shipments due to customs or other factors beyond our control.

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If you have any questions or concerns about our shipping policy, please contact us at order@dtfpromo.com
Thank you for choosing to shop with us at DTF Promo.